Roto Rooter

“I had a backed-up drain in both my upstairs bathroom. The issue appeared on the 27th of December 2025. Casey came over to inspect the issue. But by the time he was assigned the work, the issue temporarily resolved itself. So he just came by, inspected, and told me what could be causing the issues and provided me with some suggestions. Key point: he did not charge me anything on that day because he did not need to perform any task (unlike some others in this area, whom I will not name). The issue came back on the 28th evening. I was hoping that it would resolve by itself as it did the first time. Since the issue lingered, I called them again on the 29th December 2025, but this time I requested camera service in addition to clearing the blockage. Mark came down promptly within 2 hours. Mark and Casey were very professional. Mark came and helped me clear the blockage. He inspected again, made sure what the issue was, and worked from the outside access point. He got the clog removed efficiently and advised me on what may have caused the issue. Again, he did not rush the work and took time to explain every single cost and what service was necessary to get it resolved. Many people suggested that the service may be expensive from Roto-Rooter. However, my experience is that you pay for what you get. I am very pleased with their service and their pricing. Specifically, explaining everything every step of the way. Some others will charge you just for showing up and not doing anything. I will definitely (Hopefully will not need any) call them and especially request Mark or Casey, if things go south again. Highly recommend them. Note: The cost of removing the clog was very reasonable.”

“Evaluation of plumbing: You have a great ambassador in Mark working for your company. He was very polite, informative and willing to explain about problems I have with my plumbing so I could feel good about my decision. At this point he has helped me feel confident....and relieved in going forward to execute the plan to resolve my issues. Looking forward to getting the estimate and a date for Y'all to do the job. Thank You so much! Rebecca Dedeaux”

“Josh and the team were great at getting our plumbing issues handled in a very timely manner. Josh did an excellent job explaining what was found and very reasonable in offering solutions. We were treated as if resolving our plumbing issues was their highest priority. They’re prompt, professional, competent, and highly reasonable with pricing. I would recommend them to anyone having plumbing problems.”

“I was beyond impressed with these workers. They were prompt, courteous and did an excellent job in taking care of our plumbing issues. I would call on them again in a moment and highly recommend them.”

“Some of the nicest people I have ever met. They saved me A LOT of money. My septic tank needed some repairs and they were able to do that without replacing the tank. I would like to thank Cameron Spivey, Dewayne Moates, Michael Lassiter, and Arlon Tierce. I would highly recommend their services for your septic system needs.”