Athens Plumbing & Well Service

“As a person with a disability and needing to use a ramp to get out of my van. I was extremely upset when I pulled up to home depot in winder, to see Athens plumbing felt they needed all the handicap spots to their self since they are above everyone else. They literally made it to where a ramp could not come out and someone with a wheelchair to exit their vehicle safely. We should hold ourselves to an higher standard as a human and as an employee or company.”

“Over the course of the last several years we have had both servicing and repairs of our septic tank. Mr. Larry Miller who works at Athens Plumbing is without a doubt the absolute best. He is kind, smart, experienced, knowledgeable, available, and tries his best to help in anyway he can. He is happy to explain the problem, is straightforward and honest, and is willing to go above and beyond to be helpful. He is obviously respected and known if you have to involve the Oconee Environmental Health( who have also been incredibly helpful) . I would without a doubt recommend Athens Plumbing to anyone because of him.”

“Vern and Chris were amazing! They were professional, informative, and incredibly competent/skilled. They resolved the main reason for their visit (a leaking drain pipe located behind a wall) and they managed to clear the pipeline so that the water could flow freely (instead of the slow drainage that I had lived with since moving in 5 years earlier). I truly appreciate the work done by Vern and Chris at my house and would hire them (and Athens Plumbing and Well Service) again in the future! THANK YOU!”

“The person who answers the phone and the apparent manager was extremely confrontational from the beginning of our interaction. I was asked to give my credit card before anyone was to show up at the house for the service call, which I do understand although I have never been asked this before from any other company. When I asked to verify if someone would be calling me to give me an estimate of the total repair costs before my card was charged, I was met with resistance and hostility. This is a normal question, yet the woman on the other end of the phone seemed to think that this was a ridiculous request and proceeded to deny services to me. She was unhelpful and unable to answer basic questions and unwilling to do her job. This was some of the worst customer service I have ever experienced and based on this interaction I would not trust this company whatsoever. Zero stars. Do not recommend.”

“Neighborhood ordinances and zoning laws are typically nuisances that protect the interests of the few at the expense of the greater good. However, I would strongly support banning the use of septic tank trucks from ever being permitted to idle within residential areas. The sewage smell from this business's septic trucks is an insulting way to start every morning in Boulevard. Please, take your trucks elsewhere.”