West Michigan Septic Sewer and Drain

“Ryan George came out yesterday to clear a drain for us. He did a great job being aware of reducing costs to accomplish the task. They offered an appointment between 2 and 2:30 in the afternoon on Dec 23. I have never had a plumber who gave that short of an arrival time, text me when they are on their way, and arrive 2 minutes early! After the job was complete, they cleaned the area to look like the issue never happened! We normally tip when people come out and especially when they do such a great job. I forgot! Please look for a card for Ryan sent to the Muskegon office. Amazing job!”

“Calab was very timely and courteous when he came to our rescue and replaced 3 shut off valves and also installed a new kitchen faucet. I won't do any more plumbing on my own ever again. Calab is very knowledgeable and did a masterful job and answered all of my questions in layman terms that I could understand. Wishing Calab the best of luck with his future! We believe in you!!! Also, Kudo's to Craig who came by in advance of Calab's visit as he was able to do the estimate on the spot and ensured us that Calab was well equipped to perform the job. Thank you West Michigan Septic Sewer and Drain.”

“Had a sewer back up on December 23. Called late afternoon and they were able to get a tech out that evening. He was able to punch through a clog and clear out the pipe that same evening as well as cleaning out the septic tank. Thank you, Lucas, for getting us sorted out in good time. Very happy with your service.”

“The entire team was excellent! They worked directly with the Heath Department to find the best, most cost effective solution for us. I had no doubts about their capability and integrity. I will be choosing them in the future should I need any services along these lines again.”

“My home was built in 1957 (68 years old). In 2018, I experienced my first sewer back-up of water into my basement floor drain because of tree roots. Luckily it was dishwasher or washing machine water. As a preventative maintenance, each year since then, West Michigan Septic, Sewer, and Drain has come to my home. Today, October 24, 2025, was my annual main-line (home to the City main sewer line) maintenance that was performed by Ryan. He did an excellent job. He kept me fully informed of what he was doing, performed the work efficiently, answered all my questions, and completed the work at a reasonable price to both cut the roots and camera my line. Most of the homes built in the 50’s and 60’s used a pipe material with a 50-year life. If you are concerned about a nasty and costly sewer back-up, give West Michigan Septic, Sewer, and Drain Service a call. I highly recommend them! It will give you a peace of mind.”