AAA Septic Service, Inc.

“I wish I could do two reviews, one for each of the staff that came and cleaned out our septic tank. We had two gentleman show up to do the job. As soon as the gentleman Troy stepped out of the truck, you could tell he didn’t want to do the job. When we told him the septic tank was located in the driveway, you could tell he really didn’t want to do it. I told him when I called the office twice, once to get information and the other to actually schedule the appointment. I told the scheduler that the tank was in the driveway. He blew the information off and said “oh, that’s just a secretary.” I was given a max price with them digging and uncovering the lids. The younger gentleman with Troy was great he got out of the truck and started to work. No complaints or negative comments. Troy advised me that he was going to have to charge me more for digging and uncovering the lid. I asked how much more and he said $50 more. I told him fine. When they were done and It was time to pay, I asked Troy to pass a message or I even offered to call back in and recommend, they have someone do an estimate to be better aware of the job and make sure the homeowner had a better price. He was very gruff saying, it would cost $500 if they did that. I started to count out the money and when I got to the original agreed on price, he said wow jerked the money from me and said, since I was unhappy with the services that they wouldn’t charge me the extra $50. I tried to explain that I was happy with the service but he was not hearing it. After they left, I was still in disbelief on how he acted from the start and his behavior. After looking at my receipt, I realized that Troy is the owner. I am still baffled that, he would treat/ speak to a client the way he did. Just because Troy is the owner, does not mean he gets to act the way he did. Needless to say we will not be recommending or using AAA septic again. Beware if they pull up and Troy steps out.”

“It is so rare to find an expert in any field of home maintenance/repair that is not trying to extort mega bucks from you. I got quoted $925 by another expert and a laundry list of actions on their estimate sheet. AAA Septic quoted a flat fee on the phone at less than half the price, came out the next day and got the job done in 45 minutes. I am an elderly retired single woman who has been ripped off endless times by ruthless merchants. I want to thank AAA Septic for bringing back old fashioned service and restoring my faith that there are honest workers there who care.”

“I cannot say enough good things about this company. Brad has been so extremely helpful and invested in helping us solve our septic/plumbing issue. He has taken so much time to help problem solve and has made himself available numerous times to help. This will forever be the septic company we use. I’m a time when so much business is transactional it is so amazing to have people that want to help and take the extra time! So appreciate this company and Brad!”

“These guys are great. They located the tank that was on a hillside under 45 years of growth and under a grove of young tulip populars. Dug down several feet and serviced the tank quickly and efficiently. All for a fair price. I highly recommend.”

“Drew and Conner professional and helpful with my septic service. Came out quickly. Reaonably priced. Friendly family run business. Thank you!”