Al's Septic Tank Cleaning

“I called Al’s septic tank cleaning yesterday to inquire about having our tank cleaned, and stated this is not an emergency. They quoted $350 and said they can come out tomorrow morning at 10 AM. In the morning I received many different spam calls, and around 10:30 AM. I called Al to make sure I didn’t miss a phone call with them, and inquire about when they would be able to head out. They stated something about a tire, and told me they would call me before they head out. Six hours later I still had received no calls, so I called again and let them know that their services would no longer be needed as I’ve had no incoming contacts for them for six hours. Seeing that it’s now after 4 PM, and it gets dark by five, I doubt they were going to come out and do the service, nor did I want them coming out after dark to do the service. Furthermore, I started reviewing their other ratings, and seeing that one of the most recently had nearly an identical issue, which was six months ago., stating they were also quoted 10 AM and then we’re late, and they felt that they didn’t do a good job. I was looking at having my septic tank emptied, and possibly a new septic tank line installed, which they were going to come out and quote for. However, if this is the kind of service they provide, I not want any part of it. They were polite and friendly over the phone, and perhaps this was just a bac day. I wish them best of luck in the future.”

“Had an emergency this morning and called Al's Septic. Super fast, here within the hour and got it taken care of for a fair price. Will recommend and use again for any septic needs! Thank you so much for coming out on such short notice!”

“I'd like to say that I had a great experience with Al's Septic Tank Cleaning. They are very professional and keep you informed when they're in route especially when you live outside of the area I would highly recommend them to anyone who is ready for their business. I was even given a quick class on how the septic system works as to this was a completely new experience for me. Thank you Al's Septic. I look forward to seeing you again in the future.”

“While the man was polite on the phone and did his best to accommodate our schedule, he set his arrival time for the morning, around 10, I believe. By noon, I was wondering where he was or if he was coming since I had heard nothing from him. I called to find out what was going on. He explained they were running behind. Okay...no problem. He showed up around 2. Then, within 2 days, our septic tank was full again. I kind of feel like we wasted $350. I can't say for sure he didn't clean it out, but I'm not going to reach out to them again for service. Best of luck to the company. We're currently in the same, if not worse, shape we were in.”

“Showed up the same day, was very friendly, answered all of our questions, and got it all done in less than an hour. Would highly recommend!”