The Waterworks Plumbing, Drain, Heating & Cooling

“I needed to have a new kitchen faucet installed. Waterworks was recommended to me by a friend. Just to be sure I checked out their reviews online, which added up to 4.7 out of 5 stars. I called at 7:45 a.m. the day after New Years Day (a Friday morning), and an actual human, who spoke understandable English, answered. I explained my problem, and she checked that day's scheduled openings, of which there were none. That didn't surprise me, but then I was happily surprised when she offered me an appointment Monday morning. I happily booked it, and, sure enough , Kameron showed up right around 8:30. After some show and tell on my part, he quickly, efficiently, and professionally got to work. He found that I needed new hot and cold water shut-off valves with new 1/4-turn angle stops for improved serviceability, which I authorized him to do after showing me the problem. He was most polite, personable and respectful to me and of my home, and knowledgable, finishing the job in a timely manner and to my complete satisfaction. I am putting Waterworks (and Kameron) on my speed dial for any future needs. Can't recommend them highly enough!”

“Our sump pump was found leaking on a Saturday around 2p. I called immediately and we were able to arrange for an emergency appt. Garrett was a great plumber, courteous/professional and very efficient in his work late that evening. My only complaint would be the lack of ability to know a time or have more frequent communication about the workers arrival time after my initial call. I had to call around 10p and they finally confirmed an appt from 10:45p-12:45a. Service was excellent and price was reasonable. Would have given 5 stars if communication was better about the appt time.”

“Well, I kind of figured this was going to be a diagnosis service, followed up by a parts replacement on another service call and that is exactly what is happening which made me feel pretty good. The two tech.s gave me a great explanation of what was going on, options to possibly do some of the work myself, and a quote for just doing it all which is exactly what I am doing. As I head into my 70s I'm a little less DIY especially with a device that could catch fire/blowup if not done correctly. The guys will be back next week and the bonus for me is an upgraded thermostat and a much safer control switch at the furnace itself... I'd recommend this company anytime... Just a follow up on this.... Aaron Abolins was the follow up tech. the next week. He sent advanced notice of his arrival, was here on time and did an excellent install job on my new outlet and thermostat. He initially installed the switch in the electrical box and told me he saw a slight sparking when he switched it. His opinion was that the particular switch they had picked out for that box was to "close" to the box walls and instead picked a narrower one thus eliminating a potential fire hazard in my opinion. Make a change and save an entire house???? I would recommend these guys any day of the week....”

“Our technician David was outstanding. I was contacted by David at the scheduled time and he arrived promptly. David was professional, courteous and very personable. David went right to work and identified the issue with our air conditioner within moments of initial assessment and completed his work within the hour. David provided maintenance care to our unit and offered advice as to how to better maintain the system. Cost for repair was very reasonable. I would highly recommend The Waterworks and Hetter Heating and Cooling.”

“My tenants did not have working water over the weekend and no vendors were available. Waterworks were able to come out on the same day and get the repairs and water turned back on within hours. Susan from dispatch is wonderful and techs Jeff Nick and Tommy were very communicative and got the job done. I would 1000% reccomend to anyone for after hours or over the weekend emergencies.”