Draintech Inc

“Called Drain Tech on a Wednesday evening due to a major sewer blockage. Tech said it would be $200 less if I waited until the next day. I waited and he arrived the next morning. He was courteous and took time to explain what he thought was the issue. He ran large sewer machine and said problem was resolved. The only thing he did to test the system was have me flush the toilet. However, the issue was not resolved as the kitchen sink drain and basement laundry room drains remained blocked and water immediately backed up into laundry sink again ...if in fact it had ever gone down. I had knee replacement surgery a week prior to this and did not get to basement until Friday afternoon to see status and that was when I discovered the blockage was still an issue. Therefore, I had no idea of whether it was that way when the tech left. When I called them again the tech on call said it would be over $400 if he came that evening or on the weekend. I was not happy with that due to it only being 48 hours since issue was not correctly resolved. I called someone else who came Saturday during snow storm and totally resolved my issues for less than Drain Tech would have charged and he cleared my sidewalks from the snow storm as well because he was sympathetic to my post surgery condition. I will not be calling Drain Tech again and would not recommend them to a friend”

“Landlord contacted Draintech due to a major backup in the main line that needed jetting asap. Kyle was awesome and they were shorthanded that day. Kyle came out and did by himself what the competition said was going to take 2 people to do. He did it with a smile, and was very pleasant his entire time working on the sewage line. Very accommodating and prompt upon arrival time. Kyle took the time to explain everything going on in detail and was upfront with pricing, even though the landlord was paying for the repair. Draintech was half the price of the competition. Kyle even videotaped the issues which he stated would be recurring if the pipes were not replaced. He was 100% right as two weeks later, the problem reared it's head again and the landlord had the grounds dug up the following morning and the pipes replaced. All the way around, Draintech gets 5 stars for everything from start to finish. In a time where nobody wants to do anything, but get paid, Kyle and Draintech made old school customer service still exist. Thanks!”

“I had an issue with a blocked kitchen sink yesterday. Draintech came same day and fixed the issue for me. Crew was friendly, fast and knowledgeable; price was reasonable. Happy I called them & highly recommend for any drain issues.”

“Very unprofessional company. Waited 3 weeks to have a septic tank cleaned out. Company never showed up and when I called they said they didn’t show because they didn’t have my credit card on file after giving it to them 3 weeks ago when I made the appointment. There response was we don’t keep that information on file for that long. Called Avalanche and they were able to get me in the same day!”

“Called one time to ask for an update and the service man got pissy and canceled on us. Thanks again drain tech. 2 days out on a new appointment with a competitor. Go elsewhere, they act like they are doing you a favor. 5 stat reviews seems a bit like a bot or two, huh?”