O'Connor's Plumbing and Septic Services

“Good service with great communication and follow up. We had a challenging septic pump/tank issue and were given very detailed options and explanations. The price was good and taken care of instantly.”

“I hired this company to replace my dosing tank. While they were quick to respond, I ran into an issue when their subcontractors cut the alarm for my tank, purely for convenience. Initially, they tried to charge me for the repair, which I found unacceptable since it was working fine beforehand. Eventually, they agreed that I didn’t need to pay the remaining balance until the alarm was fixed. However, when a worker came to fix it, he said he couldn't due to wet ground from heavy rain the day before. The next morning, I woke up to find that my card had been charged for the remaining balance anyway, which felt extremely shady. In the end, the alarm was fixed, but another issue arose. Their invoice states they aren’t responsible for landscaping, which is understandable, but it also states the ground would be raked and seeded. I reached out to confirm this, yet received no response. Overall, the lack of professionalism and poor communication made this a frustrating experience. While the job was eventually completed, I wouldn’t recommend them due to the unnecessary hassle and lack of accountability. Picture is how my land was left after repairs.”

“Extremely unhappy with your non-service. Your person came out and couldn't even find the septic tank and then you charged me $125. I called a different company and they came out the next day and found the ST within 15 mins and pumped it out and everything is working great now. They even told me that if they could not find the ST there would be no charge and they didn't even have to use a camera to find it. I am extremely upset that you charged me $125 for your person doing absolutely nothing. Everyone tells me that you should have never charged me the $125 including other ST companies. VERY, VERY UNHAPPY !!!!”

“O’connor’s Plumbing came to pump out my septic tank. He arrived when he said he would and was done on about 3/4 of an hour. My backed up toilets and terrible smell are all gone. I highly recommend them.”

“Alex was very professional and respectful, was able to find the issue and resolve the problem I was having. Will always call O’Connors plumbing for my plumbing needs!”