Rider Septic Services

“I can't speak highly enough of Lyle and Reggie. Communication was great, and they were very kind and courteous throughout the whole process. In total I ended up contacting 9 different local septic companies and it quickly became very clear that Rider Septic was the way to go. Our septic system was original to the house--about 45 years old, and the drain field was failing whenever we had rain. I also had a crack in my concrete tank that I discovered about a year ago while having the tank pumped. Lyle was the only guy to recommend a repair instead of replacing the tank to save money, and his quote to replace the drain field was a lot less than the other companies in the area. To ensure the repair to the tank was a valid solution, he even got Coweta County on the phone while he was here to quote, just to make sure they'd approve the tank repair upon final inspection. He also went ahead and installed a new lid with a riser on our concrete tank so pumping in the future will be less disruptive. Previously a mini excavator was required to dig up and remove the old lid, but now a small area can be easily hand dug the next time it needs pumping. Lyle and Reggie worked hard by starting early and working late to ensure they finished the job in two days. Our drain field was particularly tricky in that all of our utilities are buried on the same side of our home as the drain field, but they were very careful to not disrupt the power lines and hand dug where needed. Their recommended solutions have absolutely fixed our septic problems! It has not stopped raining since they replaced our drain field and we have not had any issues whatsoever.”

“If you’re trying to find someone to take care of your septic needs, stop scrolling through reviews and contact Rider Septic. Lyle and his team are quick to respond, reliable, and knowledgable. We’ve never owned a septic system before, and Lyle is always extremely patient with all of my questions and takes the time to explain everything so we understand how it all works. We contacted Lyle late last night and he came to help us today with no hesitation! Last year, when the team came to empty our septic tank, they were extra careful to shovel our grass in a way that would salvage the roots, and everything was cleaned up nicely and watered down perfectly when they left. Thanks for making one aspect of home ownership a little bit easier to handle, guys.”

“Lyle and Reggie are amazing. I contacted Lyle after reading many reviews about their stellar customer service and knowledge about septic tanks. Our experience was absolutely amazing. Lyle was very knowledgeable and kind and explained everything as he went along. He has the best prices and very trustworthy. So many other companies that we reviewed were more concerned about their prices and not customers. Lyle and Reggie were focused on providing the best service possible. They were ahead of the scheduled time, they came prepared to handle the worst case scenario with the pump truck and machinery. He took his time to discover the real issue before he talked scenarios. He fixed the issue, shared suggestions on maintenance and extending the life of the septic tank. The relief on my mom's face after he shared that the problem was an easy fix was priceless. Lyle and his team are a true blessing. We have already scheduled the check up for next year..Lyle and Reggie are our team!!! Make them a part of your homecare team. It will be one of your BEST decisions. I can go back to Cali knowing my mom's tank needs are in great professional hands with the Rider team!!!!”

“Rider Septic came out this morning and they arrived on time! They did an excellent job pumping, cleaning and inspecting our septic tank; they showed me the before and after. Everything was done in a very professional manner. Price was fairly reasonable. I highly recommend Rider Septic Services!”

“Lyle and Reggie are at the top of their game. First test is do you show up. I had an 8:00 a.m. appointment and they showed up at 7:56. Solid communication, they are easy to contact and are great if something changes, you know what's going on. They got all the bottom sludge and bio mat pumped out, pressure washed where necessary to get a nice clean tank that will last me and my wife another 4-5 years. Highly recommend. They are not the cheapest but the cheap guys usually nickel and dime you with extras, don't have the expertise that Lyle and Reggie do, and can be hard to contact. Rider for me from now on.”