Coastal Septic Solutions

“Josh and Sam came out and took great care to explain what was going on with my system and what needed to be done. They were both very professional and informative . And although I was there last stop of the day and a storm was coming at No point did they try to rush me. They took their time and got the job done. I’m a very satisfied customer and feel comfortable using them in the future and giving this company referrals.”

“If you're facing any issues with your septic system, look no further than Coastal Septic Solutions—the best in the business! I recently experienced a troubling gargling noise coming from my sinks and toilets, which had me concerned. Thankfully, I reached out to Coastal Septic Solutions, and my anxiety quickly turned into relief. From my first call, Tracy was incredibly helpful and scheduled Sam to come out the very next morning. Sam arrived on time and immediately made me feel at ease. He took the time to explain how a septic tank functions and the potential implications of the issues I was experiencing. His in-depth understanding and clear communication transformed what could have been a stressful situation into a learning experience. During his inspection, Sam noted that the pipe connecting my house to the first tank was improperly angled, which was causing the gargling noise. He explained that water pooling over the pipe could lead to significant problems, including potential sewage backup into the home if left untreated. Most homeowners might overlook such signs, but Sam made it clear how critical it was to act quickly. After Sam’s thorough assessment, I contacted Tracy to discuss the necessary repairs. She echoed Sam's findings and offered a clear plan to fix the issue—chipping away concrete to realign the pipe for better flow. I appreciated their transparency regarding the procedure and the importance of proper execution, given the risks involved with puncturing the tank. What stood out most to me was how much I learned about my septic system through this process. Coastal Septic Solutions didn't just treat my problem; they empowered me with knowledge about septic maintenance and warning signs to watch for in the future. They truly care about their clients' understanding and satisfaction. Additionally, I found their pricing to be very competitive, and even more affordable than other quotes I had received for tank emptying. A heartfelt thank you to Coastal Septic Solutions for their professionalism, expertise, and commitment to quality service. I’ll be recommending them to anyone I know with a septic system—because in a world of uncertainty in home maintenance, it’s a relief to find a company you can trust!!!”

“Sam and Josh showed up on time and were very polite and knowledgeable with my overload of questions about how the system functions and ways to better maintain our system. They found our tank, inspected the system, cleaned the system out, and cleaned up the area with ease and speed. I highly recommend these guys for your next service. I was able to learn alot also. Thanks and be safe.”

“This is the second time that we have used Coastal Septic Solutions to pump out our tank, and they do a great job and have AWESOME customer service! Our first point of contact was with Tracy, and she was very transparent about what could be happening and what the cost could be. Our second point of contact was with the field guys, Josh and Sam. They came out same day, and they were very knowledgeable. We relocated here from the Charlotte area, and we knew nothing about septic tanks, but we received a great lesson on how they work. They didn't rush us and answered all the questions that we had. They are a company with integrity and will not do anything that is not necessary. We are so thankful for the great customer service we received! We will definitely continue to use them.”

“Called them in an emergency and they delivered!!! All around great company to deal with from the phone call to the actual work. They kept me informed on when they would be here and was very friendly when he arrived. Also very informative and professional. I will definitely use this company again.”