Metro Septic Pumping

“Thought our septic needing pumping due to sewer smell in bathroom in afternoon heat. Called and was quoted $149 for pumping and $49 for dispatch fee. Received multiple email and text reminders about appointments and received a call about 30 minutes before tech arrived. The tech, Josh M. Was fantastic! He made some recommendations for repairs and improvements which of course increased the price but explained what he considered critically needed vs what could be done at a later time and that we could pass on any repairs and stick with just the pumping if we wanted. He did not make us feel pressured and it seemed like he educated us on not only the system itself but typical repairs and their timeframe and costs. We chose to repair our system. Due to the high costs he did try to remove some costs he could and it did help decrease the overall cost so thats was kind of him to offer that. We paid $2,400 for pump, filter replacement (not all tanks have that), 2 risers, 3 yr supply of enzymes, and he covered up the dug up yard pretty well. I saw some reviews about how the cost went up after being quote the $200 but I think they were like our tank to where it needed some repair but the customer could decline. I dont know about other techs but ours was very laid back and didnt push to upsale. But we also realized before hand that we may have to do some repair anyway. Other customers may not and therefore the tech feels the need to plea with them to prevent future repair costs. I will be using this company again.”

“Technician came out today and did a great job pumping my tank. The experience itself was not great. On their website they say 149 septic pump special with a 49 dollars fee. My tank isn't having any issue, isn't over full nor am I experiencing any issues. Yet he technician told me that my price would be 468 dollars. I would have paid that if I had known that was the price from the begging. Metro septic pumping you have to do better. He was telling me there was grease in my line, but that's not true I get my tank pumped every 3 years. Will I use them again? I'm not sure. The service wasn't bad but they ripped me off today. I wast prepared to get cheated and I'm thinking about reporting them to the BBB.”

“From the initial phone call to the finish Septic Blue was fantastic. They are informative and efficient. Dallas our tech was great, he explained every step and asked if we had questions. He was also very friendly. Highly recommended!”

“Let's face it septic repairs are not cheap, but those fells do have to put up with our sh.... My Tech, Dallas Cooper was awesome. He was very knowledgeable and kept me and my wife thoroughly informed. Thank you so much! I will definitely use this company again and I would recommend them.”

“Septic Blue drained my septic tank Sunday August 8 2021. Andrew Weinberg was the technician. Andy was very knowledgeable very professional very courteous and was very helpful in explaining what we needed. He was a very patient technician who took the time to explain his job and the cost of the service. Andy was a very friendly guy who made my family feel respected. My grandson was present doing the service Andy rendered. Andy took the time to explain to him how his work was done. We felt like a friend was with us. We are sooo thankful that Septic Blue helped us today. And we thank Septic Blue for assigning Andy Weinberg to our home. The cost was fair and Andy explained it very clearly to us. Thank you SEPTIC BLUE AND Andy for a job well done”